I paid the full amount using my credit card on July 12th, and Regen's customer support is still giving me the runaround. First, they said it would take 1-2 working days for the bank to clear the payment, then it became 2-4 working days, and the phone never arrived. By the way, if you call them, be prepared to stay on hold indefinitely, as they don't answer the phone.

I've asked them to cancel my order, but they haven't confirmed whether they've.

Great Service!!

The customer service in particular was excellent; it guided me through the process and made it seamless. The product was the same as advertised, in close to perfect condition with a 99% battery life. It came packaged perfectly too; I would definitely always consider buying from Regen again.