Thank you for Booking REGEN's Repair Service!

To ensure a smooth and efficient repair process, please take note of the following important steps before handing over your iPhone for service:

1. Back Up Your iPhone: We highly recommend backing up your device to iCloud or your computer before service. This is crucial to protect your data in case your device needs to be reset during the repair.

2. Resetting Your Device: If possible, please reset your iPhone before bringing it in. This helps speed up the repair process. If you’re unable to reset it, you will need to provide your device’s passcode as it will be required for post-repair testing.

3. Battery Replacements on iOS 17.4 or Above: For iPhones running iOS 17.4 or later, Apple requires the device’s OS to be restored to accurately reflect the new battery health after a battery replacement. This makes it especially critical to back up and reset your device before bringing it in for service.

By following these steps, you can help us ensure that your repair experience is as seamless as possible. We appreciate your cooperation and trust in REGEN for your device care!