Submitted iPad, what's next?
Trade-ins with REGEN

Submitted iPad, what's next?

If you entered your correct WhatsApp number, you'll shortly receive a WhatsApp message from REGEN. The message should include the model of the device, it's online evaluation and a 'Yes' or 'No' question asking if you live in Lahore. Please tap on 'Yes' or 'No' to proceed.

Next steps if you live in Lahore:

  • Step 1: Setup the meeting

  • Step 2: Prepare your iPad for sale

Setting up the meeting

Our team will carefully go through your submission and either refuse to buy your iPad or schedule a meeting with you in person. If your device is approved by the purchasing team, you will be contacted by a representative to set up a meeting. Please check your schedule before setting up the meeting to avoid any inconvenience.

Preparing the device for sale

Once your meeting has been scheduled, it's time for you to prepare your iPad for sale. Here are the steps you can follow to make the process easier:

  • Back up your iPad with iCloud or a Computer

  • Look for the accessories/box and keep them handy

  • Keep your iPad at least 50% charged

  • Remove the screen protector or any skins

Next steps if you live outside of Lahore:

  • Step 1: Send your device to us

  • Step 2: Prepare your device for shipping

Send the device to us

If you live outside of Lahore the only way we can purchase your iPad is if you send it to us. You may send it directly to us through a courier company or a friend/relative in Lahore who can bring it to us on your behalf. Our team will physically inspect the iPad, if your device is as good as you mentioned in the online evaluation form, you'll get the amount same day. If we find any issues that were not reported in the form, we may not buy your device and simply return it to you.

Preparing the device for shipping

Once you receive the go ahead from our support team to ship your iPad, please make sure you follow these steps:

  • Back up your iPad with iCloud or a Computer

  • Reset your iPad by erasing all the data and setting

  • Password protect your iPad. Our team will request you for the passcode when we receive it.

  • Pack the iPad and accessories (if available) very carefully.

  • Share the courier company's slip with our support team.